Privacy Policy – SoftCADX
This Privacy Policy explains how SoftCADX (operated by SOFTCADX LLC) collects, uses, and protects your personal information when you visit or make a purchase from our website www.softcadx.com. We are committed to ensuring that your privacy is protected and that all personal data is handled securely.
We may update this policy from time to time. Please review this page periodically to stay informed about any changes.
1. Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we collect details such as:
- Pages or products you view
- Websites or search terms that referred you to our site
- How you interact with the site
This is referred to as Device Information.
We collect Device Information using:
- Cookies
- Log files
- Web beacons, tags, and pixels
When you make or attempt to make a purchase, we also collect Order Information, including:
- Name
- Billing and email address
- Payment information (credit/debit card details or PayPal data)
- Email address
- Phone number
By providing your phone number during checkout, you agree to receive text notifications (e.g., order updates, abandoned cart reminders, and marketing messages). You may opt out at any time by replying STOP.
2. How We Use Your Personal Information
We use Order Information to:
- Process and fulfill your orders
- Handle payments and provide invoices
- Communicate with you
- Screen for potential fraud or risk
We use Device Information to:
- Improve and optimize our website
- Detect and prevent fraud or security issues
- Analyze how visitors use our site to improve performance and marketing campaigns
3. Sharing Your Personal Information
We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, hosting providers, analytics tools, and customer support platforms.
We use Google Analytics to better understand how users interact with our website.
Learn more here: Google Privacy Policy.
We may also disclose your information when necessary:
- To comply with laws and regulations
- To respond to lawful information requests
- To protect our legal rights
4. Behavioural Advertising
We use your information to deliver targeted ads and marketing communications that may interest you.
You can opt out of targeted advertising here:
Google Ads Settings
5. Your Rights
If you are a European or UK resident, you have the right to:
- Access the personal data we hold about you
- Request corrections or deletion
- Restrict or object to certain types of processing
To exercise these rights, please contact us directly at contact@softcadx.com.
6. Data Retention
We retain your Order Information for as long as necessary to comply with legal, accounting, or reporting obligations unless you request deletion.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operations, or legal obligations. Updates will be posted on this page.
8. Contact Information
Company Name: SOFTCADX LLC
Store Name: SoftCADX
Address: 2709 Central Ave, Cheyenne, WY 82001, USA
Phone: +1 (252) 401-9479
Email: contact@softcadx.com
Website: www.softcadx.com